Travel and Hospita-lity
Building effective design solutions for booking platforms, websites, and apps that engage and inspire users.
Industries
Our main
directions
Property Management Systems
We’ve helped our clients create modern property management systems that account for specific individual needs and goals, including guest and reservation management, cleaning management, listing management, staff management, hotel management, room services, and more.
Travel & Tourism
We’ve been working on digital solutions for booking platforms and marketplaces, hotel websites, mobile apps, self-service Kiosks, room TV apps, and other digital solutions to optimize a user's experience with every point of interaction with a product. From planning their trip, hotel stay, to the journey back home, we’ve thoughtfully implemented our digital solutions in the travel & tourism market.
Event Management
Our goal is to create intuitive design for seamless event experiences and event management platforms, driving better results for virtual, in-person, and hybrid events.
Learn more about our Product design Process
01. Mobile App for one the most recogni-zable landmarks in the world, Space Needle
Challenge
Determining the central direction for the mobile application by analyzing 3 paradigms: location orientation, content orientation, and experience orientation.
Goal
To improve the digital experience and add new features to the existing mobile app, providing a complementary digital experience to the newly remodeled space. This helps visitors discover, interact, save, and share the various experiences available during their Space Needle visit.
Solution
We emphasized the key experiences that visitors can get at Space Needle, giving the ability to launch their experiences using a mobile app instead of a paper ticket.
As a result, the amount of time it requires to get photos taken by users decreased from 10-15 min to several seconds. 20% more users started using the new app within a month of the launch. New data and results helped us plan out features and priorities for the 2nd version of the Space Needle mobile app.
Netrix team began work on the updated Space Needle mobile app with rigorous testing of various design paradigms and interviews with actual Space Needle visitors on-site. Then led the design and delivery of a mobile app solution that emphasizes the main experiences that visitors can get at the Space Needle. The greatly improved app experience resulted in a 20% increase in app usage within the first month alone, with new data and results guiding the planning of the features and priorities for the second generation of the Space Needle mobile app currently in development.
02. Room TV App
Challenge
Creating in-room experiences for users and ensuring their needs are best accommodated during their hotel stay.
Goal
To create a branded TV App with intuitive user experience for visitors, eliminating the need for direct communication to hotel management, and decreasing communication to the hotel management by 30%.
Solution
A branded TV app that follows all usability patterns with the ability to order food, room service, and delivery, as well as oversee all of the vital information regarding the hotel, city, local entertainment, and the checkout process.
We have invested heavily to be the best operator for independent hotels. Our software and operating systems are designed to make managing hotels easier and enable us to deliver more reliable financial performance. Ms. Uzhykova’s contributions have been very helpful to our efforts. Her design work contributed to the Company creating great products and solutions for our niche industry and helping us secure tens of millions of dollars in funding from notable investors.”
03. Ultimate Qatar World Cup Experience
Challenge
Creating a one-stop solution for the world cup fans and tourists that will visit Qatar during the competition.
Goal
To create a design concept for a mobile app combining dynamic world cup editorial content and services with an all-you-need tourist info & services packet to present to potential investors.
Solution
We created an interactive prototype and video presentation of the app that perfectly combines world cup editorial content and tourist & information content.
Netrix and I have worked closely on a couple of UI/UX projects. Netrix team is highly experienced and delivered the best possible outcome for our product. Very focused, agile, and always straightforward in reaching the goal.
04. Food and beverage events organization
Challenge
Optimizing an existing website that books food and beverage events to increase conversion rate.
Goal
To redesign an existing website incorporating user-friendly design, bringing more customers from the website.
Solution
We chose user-centered design, improved overall navigation, made the design responsive and easily accessible from any device, and emphasized unique selling propositions.
Let's Start Creating Something Special!